RPA Solutions

RPA Solutions that drive ROI within 6-7 months of implementation.
Want to know how?

Transform the Way Your Business Operate

With reusable RPA workflows and bots, you can reduce business process automation efforts by 70%. Your automation journey begins when we learn about your business processes and automation readiness. The Cloudesign team then determines your Center of Excellence (CoE) requirements and builds an automation strategy and roadmap that drive faster ROI.

Cloudesign’s Approach to RPA Implementation

Access Requirements

  • Gather Requirements
  • Develop RPA Business Case

Identify Hidden Opportunities

  • Assess RPA Opportunities
  • Define RPA Roadmap
  • RPA Tool Evaluation and Selection

Pilot Development

  • Define the scope of Pilot
  • Setup RPA Best Practices
  • Setup Necessary Infrastructure to Run PoC

RPA Deployment

  • Evaluate the Pilot and Develop RPA Solution
  • Determine Realistic RPA Expectation

RPA Expansion

  • Identify and Prioritize More Opportunities of RPA Implementation
  • Evaluate the RPA Development
  • Establish Collaboration Among Business Operations and IT

Operate and Monitor

  • Establish RPA Governance Model
  • Setup RPA-as-a-Service Model
  • Re-engineer Business Processes to Maximize RPA Benefits
  • Spread RPA Awareness Across Department

RPA Service Offerings

01
RPA Advisory

The RPA experts at Cloudesign assess your business processes and create a strategy roadmap. Assessing automation readiness and Centre of Excellence requirements are also part of the plan.

02
RPA Design and Development

Cloudesign’s RPA team makes use of best practices to design and develop RPA bots, custom framework and accelerator. We have expert RPA developers in house that can easily integrate AI/ML technologies to your RPA application.

03
Support Services

Cloudesign offers need-based RPA governance models that makes RPA support services affordable. Our RPA advisors can help you optimize your business processes to augment the centre of excellence.

RPA Use-Cases

Finance and Banking
  • Client Onboarding
    RPA has helped financial institutions in reducing the turnaround time required to onboard a new client by automating the KYC checks, credit scoring, workflow management, etc.
  • Customer Communication
    RPA has helped in communicating with the customers in a better manner through the automation of both events based and periodic communication and transaction alerts.
  • Compliance
    RPA allows banks to manage high-volume processes across complex infrastructures. It simplifies compliance by keeping detailed logs of automated processes, automatically generating the reports an auditor needs to see, and eliminating human error.
  • Transaction Processing
    RPA enables banks to handle excepts and operational errors by reviewing, reprocessing and updating failed transactions across multiple functions.
  • Customer Servicing
    RPA helps bankers deal with multiple queries from customers ranging from account enquiry, to loan enquiry to bank frauds. It also helps in reducing the time taken to verify customer details from disparate systems.
Insurance
  • Claims Processing
    RPA helps insurers in gathering data from various sources and processing the claims accurately and quickly leveraging rules-based decision making.
  • Underwriting
    RPA helps insurance companies mitigate risks and move from being risk insurers to risk mitigators. RPA in underwriting will help insurers to onboard new customers while reducing the turnaround time.
  • Regulatory Compliance
    RPA plays a critical role in improving governance and regulatory compliance. It simplifies compliance by keeping detailed logs of automated processes, automatically generating the reports an auditor needs to see, and eliminating human error.
  • Fraud Detection
    RPA and AI help in mitigating risks by detecting fraud in transactions by analyzing data and finding unusual patterns / trends and suspicious behavior.
  • Policy Management
    RPA enables insurers to administer insurance policies from issuing policies to endorsements/changes in the policy to cancellation of policies, by automating the back-end processes.
Health Care
  • Billing and Claims Processing
    RPA helps healthcare companies in gathering data from various sources and processing the claims accurately and quickly leveraging rules-based decision making.
  • Patient Enrollment
    RPA helps capture patient information at the point-of-service accurately, and updates the information into the revenue cycle system resulting in increased clean claim transmission and timely reimbursement for services.
  • Eligibility Verification
    RPA is used by healthcare providers to get data on patient’s coverage, out-of-network benefits and other insurance information. It helps them submit clean claims, while avoiding claim resubmission, reduce rejections / denials, and increase upfront collections.
  • Regulatory Compliance
    RPA plays a critical role in improving governance and regulatory compliance. It simplifies compliance by keeping detailed logs of automated processes, automatically generating the reports an auditor needs to see, and eliminating human error.
  • Clinical Documentation
    RPA helps healthcare providers in creation of a digital records detailing the medical treatment, medical trial or clinical test, which is accurate, timely and reflects the specific services provided to the patient.
Retail
  • Consumer Behavior Analysis
    RPA can be used to bring clarity in understanding customer behavior that would help drive effective trade promotions, reduce cart abandonment, product recommendations, follow-up discount codes, manage subscription and loyalty card management.
  • Sales Analysis
    RPA solutions can be used to collect sales data and sales reports that help in providing real-time insight and help the retailers in conducting effective post-mortem analytics to better understand sales patterns.
  • Logistics and Supply Chain Management
    RPA is helpful in efficient management of logistics and supply chain enabling organizations to monitoring inventory levels, shipping the goods from suppliers to consumers and tracking the shipment, including notifying the business at all stages.
  • Order and Payments Processing
    RPA is being used to automate order and payments processing by integrating with multiple applications / databases including payment gateways. Right from product selection to payment processing to order placement confirmation the whole cycle can be automated.
  • Returns Processing
    RPA is used by retailers to authorize and process customer returns more quickly and efficiently. The bots are used to update the inventory database and customers’ billing resulting in cost reduction for the business.
Manufacturing
  • Purchase Order Creation
    RPA can be used to automate Purchase Order creation without errors. It is a rule-based process starting from extracting data from systems, requesting approvals and processing the request.
  • Inventory Management
    With RPA, real-time level of the inventory can be tracked. RPA bots can predict the ups and down in the demand from the past data and can help in getting prepared for the change in market demand.
  • Customer/Vendor Support
    With the help of RPA requests related to shipment status, delivery date and invoice details can be automated. RPA can read a request from email or Chatbot, check system/ERP for the details and reply back thus reducing the response time significantly.
  • Automated ERP
    RPA can automatically process and verify invoices in different systems, sends it to accounts for payment, check the payment status and notify the team as per the SLA.
  • Process monitoring and analytics
    Real-time reporting provided by the software robots allows manufacturers to determine optimal inventory levels based on previous needs, and to modify current operations based on patterns in customer demand. Intelligently schedule and execute with RPA robots.

Why Choose Cloudesign

RPA Effectiveness

Cloudesign increases your operational efficiency and compliances by over 70% and 100% respectively.

Faster ROI

We’re among the best RPA solution providers in India. Our clients have achieved an ROI within 6-7 months of RPA implementation.

Increased Scalability

The RPA experts at Cloudesign make use of highly scalable and resilient architecture to enable higher scalability.

Industry Expertise

Our RPA teams have successfully delivered several projects for different industries, which makes us domain experts.

10+

successful RPA implementations

6-8 weeks

Weeks RPA Implementation Time

65%

Lower Implementation Cost

Need Assistance With Your Automation Journey?

× How can I help you?